

Any person who has not been listed on the visits booking form that appears on screen/ communicates with the inmate will result in the video visit being terminated by the OIC of Visits.Once the video visit has started, no one else can connect via a separate device.At no time are any visitors allowed to use a 3rd party device (a device not used to connect to the video visit such as tablets, mobile phones, laptops) to display/ show anything to the inmate, or to connect them via phone call to a person not listed in the video visit booking.Refer to COPP section 10.1 Visits to inmates by family and friends (PDF, 364.3 KB) at subsection 2.6 Removal of face-covering. To confirm your identity, visits staff may request a visitor to remove any face coverings.

A list of ID accepted by CSNSW can be found in COPP section 10.1 Visits to inmates by family and friends (PDF, 364.3 KB) at subsection 2.1 Initial identification requirements. Each adult visitor booked and on screen is required to show to the camera a valid form of photographic Identification (ID) to visits staff.Further, if necessary visitors can be banned from video visits under clause 108 of the Crimes (Administration of Sentences) Act. Should any participant of the video visit breach any of these rules it will result in the termination of the video visit. In order for family and friends to have a video visit with an inmate there are rules that must be followed, they are listed below. What are the rules for video visits with an inmate in custody? Phone numbers for correctional centres can be found here. If you are not sure which correctional centre the inmate is located in, call Sentence Administration Corporate on (02) 8346 1000 between 8:30am-4:30pm Monday - Friday.Ī person who intends on scheduling Family Video Contact with an inmate located at the High Risk Management Correctional Centre must apply in writing to the Governor for approval. You will also be asked to provide your email address and mobile phone number so that you will receive SMS/ email notifications regarding your schedule video visit. The visits staff will ask you for your name, Visitor Identification Number (VIN), the Master Index Number (MIN) of the inmate you wish to contact.
#CDCR VIDEO VISITS HOW TO#
How to request a video visit with an offender in custodyįamily and friends are asked to call the relevant correctional centre where the inmate is located to schedule a video visit. The success of video visits and the positive feedback from family, friends and inmates has been overwhelming and video visits will now be a permanent fixture even once in-person visits resume. In April 2020, Correctives Services NSW (CSNSW) introduced video visits to support inmates and their families to maintain social connections while in-person visits were suspeneded to reduce the risk of COVID-19 entering the correctional system.
